Shipping, returns and taxes

Website orders for print books are shipped via Royal Mail from our warehouse, Grantham Book Services, in Grantham, Lincolnshire. We can ship to any address in the world, and our postage and packing rates, and estimated delivery times are set out below. Our warehouse is closed weekends and UK bank holidays.

If your order includes a pre-order (for a book which is not yet published), all books in the order are dispatched once that book is published.

  • UK: Free shipping on all orders over £30. Otherwise, £3.60 for first item + £1.00 for each additional item in each shipment; allow 5 working days.
  • Ireland: £13.00 flat charge for up to 5 books, duty included; allow 2 weeks.
  • Europe: £7.50 for first item + £2.00 for each additional item in shipment; allow 4 weeks.
  • N America: £14.00 for first item + £8.00 each additional book, allow 4 weeks.
  • Rest of World: £13.00 for first item + £8.00 for each additional item in shipment; allow 6 weeks.

NB: Outside the UK and Ireland, books are delivered duty unpaid. Please make sure you enter your telephone number as well as email address.

Please note, Grantham Book Services do not provide a tracked service so we are unable to advise you of progress after the order has been dispatched. We find their service very reliable in most parts of the world, but if you would like us to send your order via a tracked service please email us at [email protected] BEFORE you place your order and we will advise you of the cost.

If you have a question about an e-book or anything else, please call us on +44(0)1753 893 444 or email us at [email protected].

VAT and import duties in EU countries

Please note that, due to new rules in the EU, you will no longer pay any VAT due on physical books at the point of purchase. If VAT is applicable on physical books in your region, it may be charged to you at the point of delivery. Couriers are responsible for charging VAT and any import duties. In our experience so far, this happens rarely but it does happen and we regret we have no control over the system. We’re continuing to monitor the situation.

You may wish to contact your local authorities before placing your order, therefore, or purchase your books from an online retailer based in the EU (although of course in that case you won’t benefit from any discounts operating on our site). Ebooks are unaffected by these changes – these are sold inclusive of VAT and no delivery charges or import duties apply. Thank you for your understanding.

Returns policy

Ordered the wrong guide? Wasn’t what you expected? Bradt operates a 30-day returns guarantee. Return the guide in its original condition within 30 days of receipt and we’ll issue a full refund for the price you paid including the basic cost of postage.

Unfortunately, we’re unable to refund any enhanced delivery charges you have requested (e.g. delivery by courier) or your costs of returning the book to us.

To ensure your book is credited quickly, please send to:

Returns Department
Grantham Book Services
Trent Road
NG31 7XQ

And please include the original invoice with returned books.

After you have posted your book, please email [email protected] with the word ‘Return’ in the subject header so we know to look out for it. (This is very important or we won’t know to refund you.)