Shipping & Returns
Shipping & returns
Shipping and delivery
Website orders for print books are shipped via Royal Mail from our warehouse, Grantham Book Services, in Grantham, Lincolnshire. We ship to any address in the world. For orders placed before midday we endeavour to dispatch your items the same day. For orders placed after midday we aim to ship your books the next working day. Our warehouse is closed weekends and UK bank holidays. Postage and packing rates, and estimated delivery times are as follows:
- UK: £2.50 for the first item + £1.00 for each additional item in each shipment; allow up to 5 working days.
- Europe: £3.60 for the first item + £2 for each additional item in each shipment; allow up to four weeks
- Rest of World: £9.70 for the first item + £5.00 for each additional item in each shipment; allow up to six weeks, postal services permitting
Please note, Grantham Book Services do not provide a tracked service so we are unable to advise you of progress after the order has been dispatched. We find their service very reliable in most parts of the world, but if you would like us to send your order via a tracked service please email us at email@example.com BEFORE you place your order and we will advise you of the cost.
If you've placed an order for a print book and have a question you can reach our warehouse customer services team by email at firstname.lastname@example.org .
If you have a question about an e-book or anything else, please contact us on +44(0)1753 893 444 or email us at email@example.com.
Ordered the wrong guide? Wasn't what you expected? Bradt operates a 30-day returns guarantee. Return the guide in its original condition within 30 days of receipt and we'll issue a full refund for the price you paid including the basic cost of postage. Unfortunately, we're unable to refund any enhanced delivery charges you have requested (e.g. delivery by courier) or your costs of returning the book to us. To ensure your book is credited quickly, please send to attn: Cash Sales, Bradt publishing, The Book Service Ltd, Colchester Road, Frating Green, Colchester, Essex, CO7 7DW, United Kingdom.
If you'd like to cancel your order please contact our warehouse at firstname.lastname@example.org as soon as possible. If your order has already been dispatched you will need to return the book in acordance with the instructions above.